Hi
I\'ve just upgraded my Comfort Firmware to 6.028.
All went well except there was no \"Security Off\" announcement when expected.:?
A bit of digging later and it would appear that something has caused the Vocabulary to be wiped.
hock:
Transfer|System Information reports the correct (6.028) firmware but \"Vocabulary Number\", \"System Vocabulary Version\" and \"User Vocabulary Version\" are all reported as 0 (zero), as is \"LCD Text Version\" and \"LCD KP Minimum Version\"
I\'m not sure what to do to recover from this. Is it simply a matter of doing a Vocab Upgrade or are things a bit more serious!?
hock:
Thanks for any help
Regards
Neil
Sorry to reply to my own post but, I bit the bullet and did a Vocab Upgrade.
Everything now seems to be working and Comfort, SWMBO and I are happy again
Cheers
Neil
Hi Lee
I\'m afraid I\'m not an expert on Comfort and was doing the upgrade using the programming cable.
However, when you say \"I get a long tone after pressing both F & 0 together\", I think (and could be wrong :?) that you press F then 0 rather than F and 0.
Hope that helps.
Cheers
Neil
Mantaining F pressed,press briefly 0, then release F
Hi Neil,
Thanks for coming back to me.
Tried that and get the long tone and the unit says something like \"please sign in\" even though Comfigurator is logged in.
Lee
Please see clip board dump
> LI****
< LU02
> UL000003
< DL00000305FF22D7
> V?
< V?FE060B22200100
> v?
< v?05FF23010203FFFF
> U?
< U?0A060811
> u?11
< u?110A0608
> u?12
< u?120E0613
> u?13
< u?13FFFFFF
> u?14
< u?14FFFFFF
> u?15
< u?15FFFFFF
> u?16
< u?16FFFFFF
> u?17
< u?17FFFFFF
> u?18
< u?18FFFFFF
> u?11
< u?110A0608
> u?12
< u?120E0613
> u?13
< u?13FFFFFF
> u?14
< u?14FFFFFF
> u?15
< u?15FFFFFF
> u?16
< u?16FFFFFF
> u?17
< u?17FFFFFF
> u?18
< u?18FFFFFF
> u?41
< u?41040111
> u?42
< u?42FFFFFF
> u?43
< u?43FFFFFF
> u?44
< u?44FFFFFF
> u?45
< u?45FFFFFF
> u?46
< u?46FFFFFF
> u?47
< u?47FFFFFF
> u?48
< u?48FFFFFF
> u?31
< u?31030104
> u?32
< u?32FFFFFF
> u?33
< u?33FFFFFF
> u?21
< u?21FFFFFF
> u?22
< u?22FFFFFF
> u?23
< u?23FFFFFF
> u?24
< u?24FFFFFF
> u?25
< u?25FFFFFF
> u?51
< u?51FFFFFF
> u?52
< u?52FFFFFF
> u?53
< u?53FFFFFF
> u?54
< u?54FFFFFF
> u?55
< u?55FFFFFF
> u?56
< u?56FFFFFF
> u?57
< u?57FFFFFF
> u?58
< u?58FFFFFF
> u?59
< u?59FFFFFF
> u?5A
< u?5AFFFFFF
> u?5B
< u?5BFFFFFF
> u?5C
< u?5CFFFFFF
> u?5D
< u?5DFFFFFF
> u?5E
< u?5EFFFFFF
> u?5F
< u?5FFFFFFF
> UL000003
< DL00000305FF22D7
> V?
< V?FE060B22200100
> v?
< v?05FF23010203FFFF
> U?
< U?0A060811
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> UB05010E061812
< UBF5
> LI****
Hi Lee
Sorry mate but you may as well have been typing Italian there (Mi dispiace TheMax74 - Sto scherzando
)
The clipboard dump means nothing to me at all. I think you would be best directing this to one of the tech support guys.
Hope you get it sorted - It\'s probably something really simple that you\'ll be embarrassed about when you realise what you\'re not doing - At least, that\'s normally how I feel!
Cheers
Neil
Hi Neil,
Thanks, and spot on.... think they get a bit frustrated with me at times.
Cheers.
Lee
Dont try the upgrade just yet
Follow the steps below
- Just press and release the F key followed by the 0 key
- Do you hear any long beep? or does the voice say \"please sign in\"? or is there silence?
- If there is silence, this is correct. Now try the firmware upgrade again
- If it says \"Please sign in\", it is asking for your user code because of the way the 0 function key is programmed. enter your user code and # key. There should now be silence. Now try the firmware upgrade
Hi Ident,
If I press and release the f button then press 0 I hear nothing.
Is that right? should I try the firmware again?
Best Regards
Lee