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+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html)
+---- Thread: Vocab upgrade (/thread-4314.html)
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- steven-noodles - 09-03-2015
can some one please explain the process of upgrading vocab to comfort using vpg3.05
- steven-noodles - 09-03-2015
I am unable to see any attached file
- tech07 - 09-03-2015
The file was too large for attachment
Please download from https://www.cytech.biz/product_details.php?item_id=431
Is this what you have?
If not send a phto to support@cytech.biz
- steven-noodles - 09-04-2015
Ya this is what i have thanks, i did the voice upgrade but still my keypad has no voice
- slychiu - 09-04-2015
Did the vocabulary upgrade complete without errors?
If so it may not be a vocabulary problem
It may be a speaker problem or connection
Can you hear the key beeps when you press the keys of keypad?
- steven-noodles - 09-04-2015
i used the vpg to upgrade the voice manually, if i try use the configurator i keep getting error message 6 for a full vocab upgrade and error message 17 for a sentence upgrade, yes i can hear the keypad beeps when i press a button
- tech07 - 09-04-2015
What happened with the VPG upgradedid it complete? What were the state of the LEDs at the end?was there are any errors?
- steven-noodles - 09-04-2015
ya the vpg completed the upgrade, there was no errors, when the upgrade finished the green led came back on
- tech07 - 09-04-2015
If there were no errors then the vocabulary should be oK and it may be other pronlemCan you use a phone to dial in and sign in and see if you can hear voice
The Voice connection or cable may be wrong or broken
- steven-noodles - 09-04-2015
I have no phone set up on comfort, do i just connect a phone to tel in part of the comfort