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Upgrade to firmware UCM Not Found - Printable Version

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- slychiu - 07-29-2018

Can you take a photo of the  connection between the UCM and UCM/Zwave, just to make sure it is correct? It can be tricky



- Ian - 07-29-2018

2nd time lucky...The z-wave UCM is in the background.



- slychiu - 07-29-2018

The connections appear to be correct
Please remove the white 4 way cable from the UCM/Zwave and leave it only connected by the programming cable
When connected in this way, the red and green leds on UCM/Zwave should blink in tandem with the D9 and D10 on the UCM
Then try the upgrade again
Go to Transfer > Firmware Upgrade > By UCM programming cable



- Ian - 07-29-2018

Thanks for the reply. The 4 way isn\'t connected - you can see the other end in the bottom right of the picture.


- slychiu - 07-29-2018

Sorry you are right.Either the programming cable is faulty or the UCM baseboard may be faulty
Can you send it back to Laser to check with another cable?



- Ian - 07-29-2018

OK


- Ian - 08-06-2018

I\'ve just spoken to Laser, they have received the board but tell me they are unable to test it!


- slychiu - 08-06-2018

We will check with Laser



- Ian - 08-06-2018

Thank you.