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Upgrade to firmware UCM Not Found - Printable Version +- Comfort Automation/ Security System Forums (https://www.comfortforums.com) +-- Forum: Support (https://www.comfortforums.com/forum-2.html) +--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html) +---- Forum: Firmware Upgrading Problems (https://www.comfortforums.com/forum-111.html) +---- Thread: Upgrade to firmware UCM Not Found (/thread-4929.html) Pages:
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- slychiu - 07-29-2018 Can you take a photo of the connection between the UCM and UCM/Zwave, just to make sure it is correct? It can be tricky - Ian - 07-29-2018 2nd time lucky...The z-wave UCM is in the background. - slychiu - 07-29-2018 The connections appear to be correct Please remove the white 4 way cable from the UCM/Zwave and leave it only connected by the programming cable When connected in this way, the red and green leds on UCM/Zwave should blink in tandem with the D9 and D10 on the UCM Then try the upgrade again Go to Transfer > Firmware Upgrade > By UCM programming cable - Ian - 07-29-2018 Thanks for the reply. The 4 way isn\'t connected - you can see the other end in the bottom right of the picture. - slychiu - 07-29-2018 Sorry you are right.Either the programming cable is faulty or the UCM baseboard may be faulty Can you send it back to Laser to check with another cable? - Ian - 07-29-2018 OK - Ian - 08-06-2018 I\'ve just spoken to Laser, they have received the board but tell me they are unable to test it! - slychiu - 08-06-2018 We will check with Laser - Ian - 08-06-2018 Thank you. |