![]() |
|
Vocab corruption? - Printable Version +- Comfort Automation/ Security System Forums (https://www.comfortforums.com) +-- Forum: Support (https://www.comfortforums.com/forum-2.html) +--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html) +---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html) +---- Thread: Vocab corruption? (/thread-4599.html) |
- idheath - 01-05-2017 I have a strange issue with my system. When someone leaves a message and I replay it the date/time stamp is corrupted. For example I would hear something like this, rather than the hrs/mins. \"Wednesday Wednesday Wednesday PM\" Any thoughts. - slychiu - 01-05-2017 This may be due to the sentences being corruipted Try doing a Sentence Tale upgrade, and select the latest vocab file Make sure you comfort firmware is up to date, as some old versions had a problem with sentences upgrade - idheath - 01-05-2017 Thanks, will try that. - idheath - 02-02-2017 Oops I think I went a bit wrong! I just did a Vocab Upgrade (using kate39.bin) and now the words seem to be all mixed up, i.e. the prompts are all wrong via the keypad/communicator! - slychiu - 02-03-2017 did the vocab upgrade complete successfully? what does the Transfer> system information screen say - idheath - 02-03-2017 The transfer seemed to work ok (it did stop near the end and ask me whether I wanted to start from where it stopped, which I did do). The System Information screen says: Firmware Type: Comfort II Ultra Version: 7.116 File System: 34 Vocabulary Number: 5 Custom Vocabulary: No System Vocabulary Version: 39 User Vocabulary Version: 1 LCD Text Version: 2 LCD KP Minimum Version: 3 For reference the system says \"Seven Zero Alert\" when I exit the voice menu with the F key, rather than \"Security Off\". - slychiu - 02-03-2017 System info seems to be correct Can you just do a Sentences table upgrqrade instead of the full vocab upgrade - idheath - 02-03-2017 Hi, I tried that too, and no change. I\'ve also just tried myma39.bin and I still have the same issue. Thanks - slychiu - 02-03-2017 It appears like some fault on the comfort unfortunately I have not encountered that before When was it purchased, do you have serial number? - idheath - 02-03-2017 I got the board shipped directly from you I think, after inadvertently buying a non-official one from that supplier in the UK. Then I got a repair from you in 2014 due to a lightning strike in July 2014 http://www.comfortforums.com/view_topic.php?id=3880 Is the serial number only visible on the actual PCB? |