https://www.comfortforums.com/ Sun, 09 Aug 2026 02:49:58 +0000 MyBB https://www.comfortforums.com/thread-4888.html Sun, 13 May 2018 03:27:08 -0400 ]]> https://www.comfortforums.com/thread-4888.html Obviously their would have to be some method of which zones ect would need to be monitored for the push notifications.

]]> Obviously their would have to be some method of which zones ect would need to be monitored for the push notifications.

]]> https://www.comfortforums.com/thread-4115.html Tue, 27 Jan 2015 22:01:24 -0500 ]]> https://www.comfortforums.com/thread-4115.html the app carries out all other functions turns alarms on ie night/day/ alarm modes, monitoring, control etc but just will not change the state of the alarm to off. this is not the case of incorrect password.
all other functions of the app work, regardless if it is set yo LAN/Internet.......
Tried downgrading the firmware but this has had no effect, I am wondering if their is something in Comfigurator that has blocked this.
]]> the app carries out all other functions turns alarms on ie night/day/ alarm modes, monitoring, control etc but just will not change the state of the alarm to off. this is not the case of incorrect password.
all other functions of the app work, regardless if it is set yo LAN/Internet.......
Tried downgrading the firmware but this has had no effect, I am wondering if their is something in Comfigurator that has blocked this.
]]> https://www.comfortforums.com/thread-3495.html Sun, 25 Aug 2013 04:08:24 -0400 ]]> https://www.comfortforums.com/thread-3495.html
This fixed a problem with a few phones (Samsung Galaxy S2 and Sony Experia Z) where the email attachment containing the converted jrlccip file using GMail did not work - all the zones and Control menu were not seen. This was because Gmail converted some characters in the attachment which caused the file not to be recognised by the app.

The fix has not been done to the Comfort Android Tablet app. If anyone has any issues please feedback
]]>
This fixed a problem with a few phones (Samsung Galaxy S2 and Sony Experia Z) where the email attachment containing the converted jrlccip file using GMail did not work - all the zones and Control menu were not seen. This was because Gmail converted some characters in the attachment which caused the file not to be recognised by the app.

The fix has not been done to the Comfort Android Tablet app. If anyone has any issues please feedback
]]> https://www.comfortforums.com/thread-3253.html Sun, 20 Jan 2013 00:56:29 -0500 ]]> https://www.comfortforums.com/thread-3253.html
NOTE
The 1st generation Comfort Android App has been removed from Google Play Store. It has been replaced by the 2nd Generation Android Phone and Tablet apps, see http://www.comfortforums.com/forum110/3864.html




You will find 2 Comfort Apps in Google Play store, one for Phones and another for Tablets
The Android app for Phones  is described in the forum at http://www.comfortforums.com/forum110/3212.html

The difference between the phone and Tablet app is that in the tablet, the screen is horizontal and each screen hold 2 related pages; eg Keypad and Zones, and Control Groups and Control Menu
Otherwise the function and setup is the same for both apps


Equipment Requirements:

• CP9000 Controller Firmware version 7.xxx
• UCM/ETH02 Firmware Version 7.xxx
• Minimum Android OS 2.3
• Comfigurator Software 3.6.3 and above
  

Features

1. Connect to multiple Comfort systems
   
2. Arm and Disarm Security System using user codes with  Security Mode status
3. See Zone Status in Real Time
4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
5. Alarms Status
6. Control Lighting and Appliances and see status
7. View up to IP Cameras
8. Connect via Remote (Internet) or Local (LAN)
9. Import configuration file into Phone - no programming required

Setting up UCM/ETH02
Read the instructions at http://www.comfortforums.com/forum113/2602.html to set up the UCM/ETH02 with an IP Address and Port
The \"Connection Timeout\" in the DS Manager software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
\"You Have been Logged Out\". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.
Go to https://www.cytech.biz/crl_comfort_app_convertor.php on your browser

(The alternative link  https://www.cytech.biz/crl_comfort_app_convertor_v2.php also works but may not be supported in the future)



Enter your name in the first box
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone and read the email with the title  \"Comfort Conversion Service\".
Note that you must open the email using an email client and NOT using webmail by browser as that would not work
Further Instructions are in the next post


]]>
NOTE
The 1st generation Comfort Android App has been removed from Google Play Store. It has been replaced by the 2nd Generation Android Phone and Tablet apps, see http://www.comfortforums.com/forum110/3864.html




You will find 2 Comfort Apps in Google Play store, one for Phones and another for Tablets
The Android app for Phones  is described in the forum at http://www.comfortforums.com/forum110/3212.html

The difference between the phone and Tablet app is that in the tablet, the screen is horizontal and each screen hold 2 related pages; eg Keypad and Zones, and Control Groups and Control Menu
Otherwise the function and setup is the same for both apps


Equipment Requirements:

• CP9000 Controller Firmware version 7.xxx
• UCM/ETH02 Firmware Version 7.xxx
• Minimum Android OS 2.3
• Comfigurator Software 3.6.3 and above
  

Features

1. Connect to multiple Comfort systems
   
2. Arm and Disarm Security System using user codes with  Security Mode status
3. See Zone Status in Real Time
4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
5. Alarms Status
6. Control Lighting and Appliances and see status
7. View up to IP Cameras
8. Connect via Remote (Internet) or Local (LAN)
9. Import configuration file into Phone - no programming required

Setting up UCM/ETH02
Read the instructions at http://www.comfortforums.com/forum113/2602.html to set up the UCM/ETH02 with an IP Address and Port
The \"Connection Timeout\" in the DS Manager software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
\"You Have been Logged Out\". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.
Go to https://www.cytech.biz/crl_comfort_app_convertor.php on your browser

(The alternative link  https://www.cytech.biz/crl_comfort_app_convertor_v2.php also works but may not be supported in the future)



Enter your name in the first box
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone and read the email with the title  \"Comfort Conversion Service\".
Note that you must open the email using an email client and NOT using webmail by browser as that would not work
Further Instructions are in the next post


]]> https://www.comfortforums.com/thread-3232.html Fri, 04 Jan 2013 06:57:30 -0500 ]]> https://www.comfortforums.com/thread-3232.html https://www.cytech.biz/product_details.php?item_id=373

The known bugs are

1. Sounds for sirens have not been fixed
2. No beeps for exit and entry and Trouble alarms
3. Port address has a max of 4 digits, should be 5 digits
4. Alarms Tab History is incorrect
   

]]> https://www.cytech.biz/product_details.php?item_id=373

The known bugs are

1. Sounds for sirens have not been fixed
2. No beeps for exit and entry and Trouble alarms
3. Port address has a max of 4 digits, should be 5 digits
4. Alarms Tab History is incorrect
   

]]> https://www.comfortforums.com/thread-3212.html Sat, 29 Dec 2012 03:05:12 -0500 ]]> https://www.comfortforums.com/thread-3212.html
NOTE
The 1st generation Comfort Android App has been removed from Google Play Store. It has been replaced by the 2nd Generation Android Phone and Tablet apps, see http://www.comfortforums.com/forum110/3864.html


Equipment Requirements:

• CP9000 Controller Firmware version 7.xxx
• UCM/ETH02 Firmware Version 7.xxx
• Minimum Android OS 2.3
• Comfigurator Software 3.6.3 and above
  

Features

1. Connect to multiple Comfort systems
   
2. Arm and Disarm Security System using user codes with  Security Mode status
3. See Zone Status in Real Time
4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
5. Alarms Status
6. Control Lighting and Appliances and see status
7. View up to IP Cameras
8. Connect via Remote (Internet) or Local (LAN)
9. Import configuration file into Phone - no programming required

Setting up UCM/ETH02
Read the instructions at http://www.comfortforums.com/forum113/2602.html to set up the UCM/ETH02 with an IP Address and Port
The \"Connection Timeout\" in the DS Manager software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
\"You Have been Logged Out\". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.
Go to https://www.cytech.biz/crl_comfort_app_convertor.php on your browser





Enter your name in the first box
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone and read the email with the title  \"Comfort Conversion Service\"
Please use an email client on your iPhone and NOT a webmail service using a browser

Also forwarding the jrlccip file to another phone may not work in some phones. The zones and Control menu is not seen in such cases

Always use the link https://www.cytech.biz/crl_comfort_app_convertor.php

Further Instructions are in the next post

In the screenshots in the following posts, there will be different systems displayed in Green eg \"Home\",  \"Office\", \"Dollhouse\" because the screenshots were taken from logging in to several Comfort systems
]]>
NOTE
The 1st generation Comfort Android App has been removed from Google Play Store. It has been replaced by the 2nd Generation Android Phone and Tablet apps, see http://www.comfortforums.com/forum110/3864.html


Equipment Requirements:

• CP9000 Controller Firmware version 7.xxx
• UCM/ETH02 Firmware Version 7.xxx
• Minimum Android OS 2.3
• Comfigurator Software 3.6.3 and above
  

Features

1. Connect to multiple Comfort systems
   
2. Arm and Disarm Security System using user codes with  Security Mode status
3. See Zone Status in Real Time
4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
5. Alarms Status
6. Control Lighting and Appliances and see status
7. View up to IP Cameras
8. Connect via Remote (Internet) or Local (LAN)
9. Import configuration file into Phone - no programming required

Setting up UCM/ETH02
Read the instructions at http://www.comfortforums.com/forum113/2602.html to set up the UCM/ETH02 with an IP Address and Port
The \"Connection Timeout\" in the DS Manager software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
\"You Have been Logged Out\". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.
Go to https://www.cytech.biz/crl_comfort_app_convertor.php on your browser





Enter your name in the first box
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone and read the email with the title  \"Comfort Conversion Service\"
Please use an email client on your iPhone and NOT a webmail service using a browser

Also forwarding the jrlccip file to another phone may not work in some phones. The zones and Control menu is not seen in such cases

Always use the link https://www.cytech.biz/crl_comfort_app_convertor.php

Further Instructions are in the next post

In the screenshots in the following posts, there will be different systems displayed in Green eg \"Home\",  \"Office\", \"Dollhouse\" because the screenshots were taken from logging in to several Comfort systems
]]> https://www.comfortforums.com/thread-3203.html Tue, 18 Dec 2012 07:11:46 -0500 ]]> https://www.comfortforums.com/thread-3203.html https://www.cytech.biz/product_details.php?item_id=373

This improves the status updating for the control Menu, but there may still be issues with updating for large menus

The siren sounds have been sorted out

The Saved Connection Settings for Local and Remote Network settings can be imported from the cclx file so you do not have to enter the settings in the app
Please use the new upload link at https://www.cytech.biz/crl_comfort_app_convertor_v2.php

Please post your feedback on this forum
]]> https://www.cytech.biz/product_details.php?item_id=373

This improves the status updating for the control Menu, but there may still be issues with updating for large menus

The siren sounds have been sorted out

The Saved Connection Settings for Local and Remote Network settings can be imported from the cclx file so you do not have to enter the settings in the app
Please use the new upload link at https://www.cytech.biz/crl_comfort_app_convertor_v2.php

Please post your feedback on this forum
]]> https://www.comfortforums.com/thread-3196.html Fri, 07 Dec 2012 22:56:50 -0500 ]]> https://www.comfortforums.com/thread-3196.html https://www.cytech.biz/android_app.html

The Tablet version will be available later (hopefully not too much later)

This fixes many bugs and has operational improvements


It requires  the new UCM firmware 7.002 see http://www.comfortforums.com/forum81/3189.html and Comfort firmware 7.005 (beta)


The update of the Control Menu Status has been improved as it is much faster with the new firmware

A major change is that when the app is not terminated, it will not log out or lose the connection with the IP address. The UCM/ETH02 will time out when idle based on the idle time settings in DS Manager



]]> https://www.cytech.biz/android_app.html

The Tablet version will be available later (hopefully not too much later)

This fixes many bugs and has operational improvements


It requires  the new UCM firmware 7.002 see http://www.comfortforums.com/forum81/3189.html and Comfort firmware 7.005 (beta)


The update of the Control Menu Status has been improved as it is much faster with the new firmware

A major change is that when the app is not terminated, it will not log out or lose the connection with the IP address. The UCM/ETH02 will time out when idle based on the idle time settings in DS Manager



]]> https://www.comfortforums.com/thread-3087.html Sat, 22 Sep 2012 22:43:41 -0400 ]]> https://www.comfortforums.com/thread-3087.html https://www.cytech.biz/android_app.html?category_id=98

This fixes bugs that were in the previous versions

1. Back Button did not exit the application
2. When the app was in the Control Page, and it times out (2 minutes) and another app is started, going back to the app seems to show it is logged in but it is not.
   
3. Away, Night, Day buttons stop blinking when you go to the Control Page and back
4. Sounds obey media volume settings
   

]]> https://www.cytech.biz/android_app.html?category_id=98

This fixes bugs that were in the previous versions

1. Back Button did not exit the application
2. When the app was in the Control Page, and it times out (2 minutes) and another app is started, going back to the app seems to show it is logged in but it is not.
   
3. Away, Night, Day buttons stop blinking when you go to the Control Page and back
4. Sounds obey media volume settings
   

]]> https://www.comfortforums.com/thread-3038.html Sat, 25 Aug 2012 04:11:13 -0400 ]]> https://www.comfortforums.com/thread-3038.html https://www.cytech.biz/product_details.php?item_id=373 and unzip as .apk files, then open the .apk file in your Android phone or tablet

The changes are:

1. Various bugs have been fixed
2. The Back Button  does not cause the app to hang, but it still does not exit from the application
3. The IP cameras can be viewed.  see instructions below
   

Known Issues

1. The back button does not exit from the application
2. In Configuration/setup page, the Update/Revert buttons do not appear  until the Internet /LAN radio button is changed
   

Viewing IP Cameras
We have decided to alow users to link to a well proven app for the IP viewing function, namely  IP Viewer Basic (free) and IP Viewer Pro (paid) by Robert Chou. This was awarded best software in 2011 in the Utilties category and supports more than 800 brands.models of IP and network cameras.  https://play.google.com/store/apps/detai...JCYXNpYyJd
The paid Pro version has more features including listening and recording
In the setup/Configuration page, you can select from

1. URL (does not work for most cameras)
   
2. Pro
   
3. Basic

If you select Pro or Basic and then go to the cameras page and if the app is not installed, you will be taken to GooglePlay to download or buy the app.
You will have to set up the IP addresses for the cameras in the IP Viewer app

When you go to  the cameras page, the Comfort app is logged out, and when you go back you will have to log in again
The next version will allow you to re-enter the Comfort app without logging back in.


]]> https://www.cytech.biz/product_details.php?item_id=373 and unzip as .apk files, then open the .apk file in your Android phone or tablet

The changes are:

1. Various bugs have been fixed
2. The Back Button  does not cause the app to hang, but it still does not exit from the application
3. The IP cameras can be viewed.  see instructions below
   

Known Issues

1. The back button does not exit from the application
2. In Configuration/setup page, the Update/Revert buttons do not appear  until the Internet /LAN radio button is changed
   

Viewing IP Cameras
We have decided to alow users to link to a well proven app for the IP viewing function, namely  IP Viewer Basic (free) and IP Viewer Pro (paid) by Robert Chou. This was awarded best software in 2011 in the Utilties category and supports more than 800 brands.models of IP and network cameras.  https://play.google.com/store/apps/detai...JCYXNpYyJd
The paid Pro version has more features including listening and recording
In the setup/Configuration page, you can select from

1. URL (does not work for most cameras)
   
2. Pro
   
3. Basic

If you select Pro or Basic and then go to the cameras page and if the app is not installed, you will be taken to GooglePlay to download or buy the app.
You will have to set up the IP addresses for the cameras in the IP Viewer app

When you go to  the cameras page, the Comfort app is logged out, and when you go back you will have to log in again
The next version will allow you to re-enter the Comfort app without logging back in.


]]> https://www.comfortforums.com/thread-3008.html Wed, 08 Aug 2012 22:04:46 -0400 ]]> https://www.comfortforums.com/thread-3008.html The .apk file and quick start guide can be downloaded from https://www.cytech.biz/product_details.php?item_id=373

The changes in this version from 1.83 are

1. Back key does not cause the tablet to hang
2. When wrong code is entered, the screen does not lock out for a few seconds. Now, a wrong code will log you out so you have to log in again

The Phone version of the Android app is also ready for testing, see https://www.cytech.biz/product_details.php?item_id=371




]]> The .apk file and quick start guide can be downloaded from https://www.cytech.biz/product_details.php?item_id=373

The changes in this version from 1.83 are

1. Back key does not cause the tablet to hang
2. When wrong code is entered, the screen does not lock out for a few seconds. Now, a wrong code will log you out so you have to log in again

The Phone version of the Android app is also ready for testing, see https://www.cytech.biz/product_details.php?item_id=371




]]> https://www.comfortforums.com/thread-3007.html Wed, 08 Aug 2012 21:59:24 -0400 ]]> https://www.comfortforums.com/thread-3007.html This works in the same way as the Tablet version except that it is optimised for a phone display. The screens are in vertical orientation and shows 1 page at a time instead of eg keypad and Zones on the same page

The common file conversion web page is at https://www.cytech.biz/crl_comfort_app_convertor.php

Quick Start Guide (common with the tablet version) can be downloaded from https://www.cytech.biz/product_details.php?item_id=371
]]> This works in the same way as the Tablet version except that it is optimised for a phone display. The screens are in vertical orientation and shows 1 page at a time instead of eg keypad and Zones on the same page

The common file conversion web page is at https://www.cytech.biz/crl_comfort_app_convertor.php

Quick Start Guide (common with the tablet version) can be downloaded from https://www.cytech.biz/product_details.php?item_id=371
]]> https://www.comfortforums.com/thread-2973.html Thu, 19 Jul 2012 09:40:19 -0400 ]]> https://www.comfortforums.com/thread-2973.html Send this into your mobile device and click to install. It will replace the  previous version but will not delete any data
The changes are

1. Fixed an issue where the Security Mode status was not updated after logging in when the system is large
2. App will log out and go back to the login page when screen times out or another app is active or the standby button is pressed.
   
3. Fixed problem where if wifi is out of range there was no indication. Now it will log out.
4. Fixed a number of bugs

Known Issues

1. Cameras do not work
2. back key still has problems
3. after wrong code is entered, correct code does not work for about 20 seconds

[color=\"#0000ff\"]The apk file and quick start instructions can be downloaded from https://www.cytech.biz/product_details.php?item_id=373[/color] ]]> Send this into your mobile device and click to install. It will replace the  previous version but will not delete any data
The changes are

1. Fixed an issue where the Security Mode status was not updated after logging in when the system is large
2. App will log out and go back to the login page when screen times out or another app is active or the standby button is pressed.
   
3. Fixed problem where if wifi is out of range there was no indication. Now it will log out.
4. Fixed a number of bugs

Known Issues

1. Cameras do not work
2. back key still has problems
3. after wrong code is entered, correct code does not work for about 20 seconds

[color=\"#0000ff\"]The apk file and quick start instructions can be downloaded from https://www.cytech.biz/product_details.php?item_id=373[/color] ]]> https://www.comfortforums.com/thread-2923.html Sun, 24 Jun 2012 09:10:28 -0400 ]]> https://www.comfortforums.com/thread-2923.html
This is optimised for Tablets ie horizontal orientation. It has  mostly the same functionality of the iPhone app

The .apk file is attached as a zip archive. To install, unzip to an apk file, copy to your device and tap the icon.




 
]]>
This is optimised for Tablets ie horizontal orientation. It has  mostly the same functionality of the iPhone app

The .apk file is attached as a zip archive. To install, unzip to an apk file, copy to your device and tap the icon.




 
]]>