https://www.comfortforums.com/ Fri, 11 Sep 2026 11:35:20 +0000 MyBB https://www.comfortforums.com/thread-5995.html Mon, 07 Sep 2026 22:00:09 -0400 slychiu]]> https://www.comfortforums.com/thread-5995.html  In Comfigurator File > Convert cclx file for Android/iOS App, it does not send email anymore (as many email servers rejecty the format) Instead the converted jrlccip file is saved to PC. Use a USB cable to direcly download the file into the mobile phone into the downloads folder. Use the IMPORT button to select the jrlccip file

]]>  In Comfigurator File > Convert cclx file for Android/iOS App, it does not send email anymore (as many email servers rejecty the format) Instead the converted jrlccip file is saved to PC. Use a USB cable to direcly download the file into the mobile phone into the downloads folder. Use the IMPORT button to select the jrlccip file

]]> https://www.comfortforums.com/thread-5833.html Tue, 17 Mar 2026 21:56:18 -0400 slychiu]]> https://www.comfortforums.com/thread-5833.html

https://testflight.apple.com/join/xgWjoSmv

The other changes are;

[*]Added a named black color to the asset catalog to guarantee black background on all devices
[*]✅ Gap fixed on iPhone 16 Pro Max
[*]✅ Layout restored correctly on iPhone XR
[*]Removed unused Camera Tab


The email to the phone does not work anymore. The jrlccip attachment is removed by Apple.
The best way to send your converted .jrlccip file to your phone is

[*]Go to icloud.com on PC → sign in
[*]Click iCloud Drive
[*]Upload the .jcrlccip file directly
[*]On iPhone → Files app → iCloud Drive
[*]Tap the file → should prompt to open in Comfort G2 Phone


[*]Also, when you press the IMPORT button in Settings to load a jrlccip file (instead of tapping the jrlccip file), you can browse to other folders on the phone to find the file (eg Downloads) instead of being restricted to the App folder which is where the email attachment was sent




[*]Please feedback any problems or results]]>

https://testflight.apple.com/join/xgWjoSmv

The other changes are;

[*]Added a named black color to the asset catalog to guarantee black background on all devices
[*]✅ Gap fixed on iPhone 16 Pro Max
[*]✅ Layout restored correctly on iPhone XR
[*]Removed unused Camera Tab


The email to the phone does not work anymore. The jrlccip attachment is removed by Apple.
The best way to send your converted .jrlccip file to your phone is

[*]Go to icloud.com on PC → sign in
[*]Click iCloud Drive
[*]Upload the .jcrlccip file directly
[*]On iPhone → Files app → iCloud Drive
[*]Tap the file → should prompt to open in Comfort G2 Phone


[*]Also, when you press the IMPORT button in Settings to load a jrlccip file (instead of tapping the jrlccip file), you can browse to other folders on the phone to find the file (eg Downloads) instead of being restricted to the App folder which is where the email attachment was sent




[*]Please feedback any problems or results]]> https://www.comfortforums.com/thread-5816.html Mon, 03 Nov 2025 15:04:06 -0500 bodsmate]]> https://www.comfortforums.com/thread-5816.html
Is there a work around?

Would I have to go down the home assistant route / integration and then access home assistant remotely via Home Assistant Cloud or Reverse tunnel (Tailscale, ZeroTier, Cloudflare Tunnel)  - ChatGPT suggestion not my own knowledge!]]>
Is there a work around?

Would I have to go down the home assistant route / integration and then access home assistant remotely via Home Assistant Cloud or Reverse tunnel (Tailscale, ZeroTier, Cloudflare Tunnel)  - ChatGPT suggestion not my own knowledge!]]> https://www.comfortforums.com/thread-5632.html Thu, 15 May 2025 13:55:46 -0400 ]]> https://www.comfortforums.com/thread-5632.html
Fatal error[/b]: Uncaught TypeError: Cannot access offset of type XMLParser on array in /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php:552 Stack trace: #0 /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php(556): new_xml_parser(\'/home/cytech/ww...\') #1 {main} thrown in /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php[/b] on line 552[/b]
[/b]
[/b]The site was working fine as recently as last week.]]>
Fatal error[/b]: Uncaught TypeError: Cannot access offset of type XMLParser on array in /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php:552 Stack trace: #0 /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php(556): new_xml_parser(\'/home/cytech/ww...\') #1 {main} thrown in /home/cytech/www/www/cytech_beta/crl_comfort_app_convertor.php[/b] on line 552[/b]
[/b]
[/b]The site was working fine as recently as last week.]]> https://www.comfortforums.com/thread-5471.html Thu, 08 Feb 2024 20:56:45 -0500 ]]> https://www.comfortforums.com/thread-5471.html http://www.comfortforums.com/forum113/5470.html
]]> http://www.comfortforums.com/forum113/5470.html
]]> https://www.comfortforums.com/thread-5304.html Sun, 25 Apr 2021 00:46:00 -0400 ]]> https://www.comfortforums.com/thread-5304.html
 This privacy policy (\"Policy\") describes how the personally identifiable information (\"Personal Information\") you may provide in the \"Comfort G2\" mobile application (\"Mobile Application\" or \"Service\") and any of its related products and services (collectively, \"Services\") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (\"User\", \"you\" or \"your\") and Cytech Technology Pte Ltd (\"Cytech Technology Pte Ltd\", \"we\", \"us\" or \"our\"). By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of information

Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Mobile Application and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Mobile Application and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Use and processing of collected information

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used to help us run and operate the Mobile Application and Services.


Processing your Personal Information depends on how you interact with the Mobile Application and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

 Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

 Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Mobile Application and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Cytech Technology Pte Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

- You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to object to our processing of your Personal Information.
-  You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
-  You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
-  You also have the right to withdraw your consent at any time where Cytech Technology Pte Ltd relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

How to exercise these rights

Any requests to exercise your rights can be directed to Cytech Technology Pte Ltd through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Mobile Application and Services. We encourage parents and legal guardians to monitor their children\'s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Mobile Application and Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Mobile Application and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Links to other resources

The Mobile Application and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Mobile Application and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Mobile Application and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will send you an email to notify you. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@cytech.biz.

This document was last updated on April 25, 2021]]>
 This privacy policy (\"Policy\") describes how the personally identifiable information (\"Personal Information\") you may provide in the \"Comfort G2\" mobile application (\"Mobile Application\" or \"Service\") and any of its related products and services (collectively, \"Services\") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (\"User\", \"you\" or \"your\") and Cytech Technology Pte Ltd (\"Cytech Technology Pte Ltd\", \"we\", \"us\" or \"our\"). By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of information

Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Mobile Application and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Mobile Application and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Use and processing of collected information

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used to help us run and operate the Mobile Application and Services.


Processing your Personal Information depends on how you interact with the Mobile Application and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

 Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

 Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Mobile Application and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Cytech Technology Pte Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

- You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to object to our processing of your Personal Information.
-  You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
-  You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
-  You also have the right to withdraw your consent at any time where Cytech Technology Pte Ltd relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

How to exercise these rights

Any requests to exercise your rights can be directed to Cytech Technology Pte Ltd through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Mobile Application and Services. We encourage parents and legal guardians to monitor their children\'s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Mobile Application and Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Mobile Application and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Links to other resources

The Mobile Application and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Mobile Application and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Mobile Application and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will send you an email to notify you. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@cytech.biz.

This document was last updated on April 25, 2021]]> https://www.comfortforums.com/thread-5190.html Wed, 24 Jun 2020 22:10:49 -0400 ]]> https://www.comfortforums.com/thread-5190.html can I pls request we put some focus into this topic, simple things like the iPhone 12+ screen is not optimised, there is no integration with any of the digital assistants out there e.g. Alexa... This is a great application, but it does need updating!
thanks. Irfan
 
]]> can I pls request we put some focus into this topic, simple things like the iPhone 12+ screen is not optimised, there is no integration with any of the digital assistants out there e.g. Alexa... This is a great application, but it does need updating!
thanks. Irfan
 
]]> https://www.comfortforums.com/thread-5178.html Sat, 16 May 2020 10:29:52 -0400 ]]> https://www.comfortforums.com/thread-5178.html I was then able to login, but I could not see any zones, just the dashboard home page. I also get logged out within a few seconds.
What are the recommended steps to follow for current versions of iOS on iPhone (11 Pro) or iPad? Does iTunes need to be involved?

]]> I was then able to login, but I could not see any zones, just the dashboard home page. I also get logged out within a few seconds.
What are the recommended steps to follow for current versions of iOS on iPhone (11 Pro) or iPad? Does iTunes need to be involved?

]]> https://www.comfortforums.com/thread-4963.html Sun, 30 Sep 2018 01:33:41 -0400 ]]> https://www.comfortforums.com/thread-4963.html http://www.comfortforums.com/forum122/4520.html and have a couple of questions. My lighting is all controlled via CBUS using a mixture of scenes and simple lights.

• The screenshot shows a dimmer - how do we program this?
• In many cases I am using scenes - can we use provide feedback  to indicate which scene is selected via the trigger control?

ThanksMark


]]> http://www.comfortforums.com/forum122/4520.html and have a couple of questions. My lighting is all controlled via CBUS using a mixture of scenes and simple lights.

• The screenshot shows a dimmer - how do we program this?
• In many cases I am using scenes - can we use provide feedback  to indicate which scene is selected via the trigger control?

ThanksMark


]]> https://www.comfortforums.com/thread-4942.html Mon, 06 Aug 2018 08:34:55 -0400 ]]> https://www.comfortforums.com/thread-4942.html Version 1.8.1 (28 May 2021)

• Fixed Bug in Time program, changing time of time program caused app to crash
  

Version 1.7 (15 May 2021)

• Fixed bug from 1.6 where attachment for Copy to Comfort did not work
• BUG Time program changing time of time program caused app to crash - From older version
  

Version 1.6 (5 May 2021)

• Fix bug from 1.5 where OK button was hidden
• BUG - Clicking email attachment to Copy to Comfort app caused app to crash
  

Version 1.5 (20 April 2021)

• Minor upgrade of the Cytech App to fit on larger 5.5 inch and 6.5 inch screens
• BUG - OK button is hidden when doung Log i
  

Version 1.4 (18 July 2018)

• In the Control Menu, if the Feedback is Counter, and if there are actions eg \"Off\", \"On\" etc, the feedback value will be displayed. In version 1.3, but \"Show Actions\" was displayed instead of the feedback value of the Counter. Tapping on the feedback value will open the Actions menu.
• Supports IPv6
  

Version 1.3 (22 Nov 2017)

• App version and Build is displayed in Login page
• Time Programs Page is added, but it can be enabled or disabled in the Setup Page
• Setup Page selection includes: Display Camera Controls, Time Programs, Control Only
• Fixed Bug: \"Saved Passcode\" when in Local connection did not work
• Fixed Bug: 2nd port connection did not work
• Slider (for counter) can Enter value 0 to 255 as well as using Slider for more accurate setting

Version 1.2 (13 June 2017)

• Added Icons for home control appliances
• Added Control Only option which hides all alarms
• Minor improvements

Version 1.1 (20 Nov 2014)

• Default Profile is created upon installation
•  Fixed problem with Slider for Counter status

Version 1.0 (15 Oct 2014)

• Initial Release of 2nd Generation app

]]> Version 1.8.1 (28 May 2021)

• Fixed Bug in Time program, changing time of time program caused app to crash
  

Version 1.7 (15 May 2021)

• Fixed bug from 1.6 where attachment for Copy to Comfort did not work
• BUG Time program changing time of time program caused app to crash - From older version
  

Version 1.6 (5 May 2021)

• Fix bug from 1.5 where OK button was hidden
• BUG - Clicking email attachment to Copy to Comfort app caused app to crash
  

Version 1.5 (20 April 2021)

• Minor upgrade of the Cytech App to fit on larger 5.5 inch and 6.5 inch screens
• BUG - OK button is hidden when doung Log i
  

Version 1.4 (18 July 2018)

• In the Control Menu, if the Feedback is Counter, and if there are actions eg \"Off\", \"On\" etc, the feedback value will be displayed. In version 1.3, but \"Show Actions\" was displayed instead of the feedback value of the Counter. Tapping on the feedback value will open the Actions menu.
• Supports IPv6
  

Version 1.3 (22 Nov 2017)

• App version and Build is displayed in Login page
• Time Programs Page is added, but it can be enabled or disabled in the Setup Page
• Setup Page selection includes: Display Camera Controls, Time Programs, Control Only
• Fixed Bug: \"Saved Passcode\" when in Local connection did not work
• Fixed Bug: 2nd port connection did not work
• Slider (for counter) can Enter value 0 to 255 as well as using Slider for more accurate setting

Version 1.2 (13 June 2017)

• Added Icons for home control appliances
• Added Control Only option which hides all alarms
• Minor improvements

Version 1.1 (20 Nov 2014)

• Default Profile is created upon installation
•  Fixed problem with Slider for Counter status

Version 1.0 (15 Oct 2014)

• Initial Release of 2nd Generation app

]]> https://www.comfortforums.com/thread-4873.html Fri, 30 Mar 2018 19:41:26 -0400 ]]> https://www.comfortforums.com/thread-4873.html
Using Comfigurator - V3.12.3.0 and iOS App v1.3.1 (34) - System running 7.117 and Eth UCM running 7.098.

Download latest config successful to system and it resets... put the CCLX file through the conversation tool, open it on the iPhone and import into the iOS Comfort app.

I can log into the app, change security mode and it reports correct variables (e.g. zones open etc) however control features simply wont work... any ideas?

Cheers

Simon]]>
Using Comfigurator - V3.12.3.0 and iOS App v1.3.1 (34) - System running 7.117 and Eth UCM running 7.098.

Download latest config successful to system and it resets... put the CCLX file through the conversation tool, open it on the iPhone and import into the iOS Comfort app.

I can log into the app, change security mode and it reports correct variables (e.g. zones open etc) however control features simply wont work... any ideas?

Cheers

Simon]]> https://www.comfortforums.com/thread-4862.html Fri, 23 Feb 2018 10:35:01 -0500 ]]> https://www.comfortforums.com/thread-4862.html Does the app use any form of end-to-end encryption for the commands/login codes sent to Comfort?

]]> Does the app use any form of end-to-end encryption for the commands/login codes sent to Comfort?

]]> https://www.comfortforums.com/thread-4801.html Sat, 25 Nov 2017 05:42:38 -0500 ]]> https://www.comfortforums.com/thread-4801.html
Bugs Fixed from 1.2

• Fixed Bug Saved Passcode in Local connection did not work
• 2nd port connection did not work

New Features and Changes;

• App version and Build is displayed  in Login page
• Time Programs Page is added, it can be enabled or disabled in the Setup Page
• Setup Page selection includes: Display Camera Controls, Display Time Programs, Control Only, so you can only display what is needed or used in your system
  
• Slider (for counter) can Enter value 0 to 255 as well as using Slider for more accurate setting

]]>
Bugs Fixed from 1.2

• Fixed Bug Saved Passcode in Local connection did not work
• 2nd port connection did not work

New Features and Changes;

• App version and Build is displayed  in Login page
• Time Programs Page is added, it can be enabled or disabled in the Setup Page
• Setup Page selection includes: Display Camera Controls, Display Time Programs, Control Only, so you can only display what is needed or used in your system
  
• Slider (for counter) can Enter value 0 to 255 as well as using Slider for more accurate setting

]]> https://www.comfortforums.com/thread-4766.html Mon, 16 Oct 2017 12:18:11 -0400 ]]> https://www.comfortforums.com/thread-4766.html The android app arms and disarms OK
The iphone app appears to put the alarm into some setting dilemma. basically it will not arm and comes up with the message \"zone 0 error\".
All firmware latest
Any thoughts]]> The android app arms and disarms OK
The iphone app appears to put the alarm into some setting dilemma. basically it will not arm and comes up with the message \"zone 0 error\".
All firmware latest
Any thoughts]]> https://www.comfortforums.com/thread-4697.html Tue, 13 Jun 2017 12:47:57 -0400 ]]> https://www.comfortforums.com/thread-4697.html For new users, look for Cytech Comfort in the Appstore

Bugs

• Saved User code does not work for Local Connection 2
• Logging in to 2nd port eg 1002 actually logs into the 1st port eg 1001 so the 2nd port is not being used
  

Changes are

• Selectable 2 ports for Local and 2 ports for Remote on the log in page so if one  port is busy, the other port can be selected quickly
  
• Added user-selectable Icons for Control appliances with status change
  
• Removed click sounds when control button is pressed

Press Edit to change the icon for the control item



Press Set Icon next to the control Item




Select the Icon and press Done
]]> For new users, look for Cytech Comfort in the Appstore

Bugs

• Saved User code does not work for Local Connection 2
• Logging in to 2nd port eg 1002 actually logs into the 1st port eg 1001 so the 2nd port is not being used
  

Changes are

• Selectable 2 ports for Local and 2 ports for Remote on the log in page so if one  port is busy, the other port can be selected quickly
  
• Added user-selectable Icons for Control appliances with status change
  
• Removed click sounds when control button is pressed

Press Edit to change the icon for the control item



Press Set Icon next to the control Item




Select the Icon and press Done
]]>