I see that you have set number of keypads=0
There is a way to fix this
[size=\"2\"][color=\"red\"][color=\"black\"][size=\"1\"][size=\"2\"]
[/size][/size][/color][/color][/size] 1 Start Comfigurator
2 Select [Transfer] [Monitor I/O] so that it is ticked.
3 Select [Transfer] [System Information]
4. If asked for a password enter a normal user code, not the engineer code.
The system info window pops up, if it does not then your cannot do anything until that issue is resolved.
5 Click [OK] on the system info window to get rid of it.
6 Now in the long one line ( command line field of Comfigurator) type [highlight= rgb(255, 255, 136);]DA5C01[/highlight] followed by carriage return. (This means Do Action - Enable Engineer)
You should see the following in the log window.
Tx: <STX>[highlight= rgb(255, 255, 136);]DA5C01[/highlight]<CR>
Rx: <STX>PS01<CR>
Rx: <STX>RA00<CR>
The PS01 is the system reporting that engineer code is now enabled.
7 Now do a standard [Transfer] [Download PC> Comfort], enter the engineer code.
i did follow your instruction but it PS didn\'t changed (attached screen shoot)
please note that my system is ULTA II and the file that i did upload with missing Keypad was mistakly chosen Comfort PRO ( if that will make any difference)