UCM does not works...

[slychiu]

When you start a new file, choose the Comfort Model corresponding to your Comfort

The models are
Comfort I Pro - File system 18
Comfort I Entry - File system 17
Comfort II Ultra - File system 34
Comfort II Opt File system 30



Which model of Comfort do you have?
You can also read the label on the U1 IC on the Comfort PCB and let us know what it is so we can advise

Which version of Comfigurator are you using? Are you using the latest version 3.1.9 or above, see http://www.comfortforums.com/forum20/1798.html as this will prevent you from writing the wrong file system lke you have done


Once you have selected the correct file system you can write to Comfort and fix the wrong file system problem

[emabonacchi]

I am not sure which model is the mine (on the label i only read \'cp9000\'), but i seem to remember when i bought it, it is a Comfort II ultra.

However, i have tryed to change every file system.....

Only the first time it was possible to connect to Ucm.

All the times after the first, i changed file system in my .cclx file, the response is \"Unable to connect to ucm\".


It seems impossible, because the first time, with the file system 18, the download attempt to start..
I have cut off the power and resetted ucm, but now it seems not to response at all.

[slychiu]

Comfort II Ultra is file system 34
Switching off power while in the middle of downloading may have corrupted something

In Comfort what the the state of the green and red leds

On the UCM are the red D9 and Green D10 leds blinking

What type of UCM do you havem is it Rs232? Have you checked the serial port is correct in your Options > Settings in Comfigurator

Are you using Comfigurator 3.1.9? Make sure that you upgrade to this in order to avoid more problems as this does not let you write the wring file system like you tried to do

[emabonacchi]

Led d9 and d10 are blinking fast as usual.
Comfigurator is the last version (3.1.9 downloaded today morning) and ucm is serial. I have set the right com port, i am sure.

[emabonacchi]

When tomorrow morning i tryed to download and ucm connection was estabilished, before estabilishing, the laptop waited some moments (thinking...) and then connection between Pc and Ucm was estabilished.

Now, when i press \'download pc-ucm\', the error message appares immedyately... it seems just like the cable is not connected and Pc has nothing to think....

[emabonacchi]

On the master panel, the green led is on and the red led blinks slowly.

[emabonacchi]

I suppose the download was not began.
A \'status progression bar\', came on the screen, but no progress. I have wait about 10 minutes, but the status bar was still at zero, so i have interupt the process.... i think no other thing was possible for me to do....




[user=1]slychiu[/user] wrote:

Switching off power while in the middle of downloading may have corrupted something

[ident]

Can you disable Flow Control on the UCM. Remove all shunts on SW8
Also in Comfogurator, > Options > Connections where you enter COM port, set Handshake as None

If possible take a photograph of the Comfort and UCM and send to support@cytech.biz

[emabonacchi]

The shunts on Sw8, was previously all removed...
In Comfigurator,i have tryed to set Handshake as \'yes\' and then as \'no\'. Then i have tryed to set shunt \'H\' open and then closed, but the result is the same.

As i try to download, immediately the error message appares on my screen.

Yesterday evening i have tryed to change the laptop..... same result.......

I am beginning to be desperate......

[user=86]ident[/user] wrote:

Can you disable Flow Control on the UCM. Remove all shunts on SW8
Also in Comfogurator, > Options > Connections where you enter COM port, set Handshake as None

If possible take a photograph of the Comfort and UCM and send to support@cytech.biz

[ident]

Can you send a photograph of Comfort and UCM with connections to support@cytech.biz

How many UCMs and Keypads do you have connected?