2nd Generation iPad app Testing

[slychiu]

The setup and features are basically the same with an improved UI

We will give all the enhancements in detail soon

[admin]

The new 2nd generation iPad and iPhone apps forum has been changed to http://www.comfortforums.com/forum122/
Please go to My account > Watched Forums to watch this forum

The 1st generation apps will be in a subforum. The old  apps and new apps can both be installed on the same device

[dcrera]

Hi

I have installed and used the first and second generation iPhone app for some time now.

I am using Dyndns with port forwarding. What\'s gets me is that at most, connecting to Comfort is hit and miss. In fact more misses than successful logins. It is never available when I really need to use it.

Problem is for most of the time it is \'Connection Timeout .. System is Busy or ip address is wrong\'.

This is true for both wireless and internet.

Why is this the case ? What is the system busy with ?

Thanks

 

 

 

[slychiu]

\'Connection Timeout .. System is Busy or ip address is wrong\' means that there is no reply from the UCM/ETH03 at the IP address

Did you have the same problem with both 1st and 2nd generation apps? You can have both apps on the phone.

One reason could be another app or comfigurator is already connected to the IP address/port. UCM/ETH only supports 1 connection to a port. UCM/ETH03 has 2 ports so 2 applications can connect to the 2 different ports.

When you are not able to  connect, try using Comfigurator to connect and see if it has the same problem

It may be a problem with the network, perhaps something is blocking?

[dcrera]

Hi

I have the ETH03.

When you say Comfigurator, do you mean the desktop version ?

The first and second generation apps have the same issues. Any shunts on the UCM I should set ?

Thanks 

 

 

[slychiu]

Yes comfigurator software on the desktop
It connects to the same IP address and port as the app so if the app cannot connect, Comfigurator should have the same problem

But make sure you are not already connected to Comfigurator when you are trying to connect via the phone or tablet as only 1 connection at a time is allowed

[dcrera]

Hi
When connected to Comfig I can understand that the connection is busy. I even  logged off the desktop application
But when not connected, the Iphone app still reports that the connection is busy.
Anybody else reported this issue ? Any suggestions ?
Regards

[slychiu]

no one has reported this problem as far as I know

when the conection is busy try loggin in with Comfigurator. Is it also busy?

[dcrera]

Hi

Yes, reports cannot connect to UCM and then goes to the signon screen (desktop)

 

[slychiu]

run the Comfort server manager and check if the IP address shows Busy




you can do a reboot to free it

If you have UCMETH03 there are 2 ports to connect to it Try the other port

Did you set the Idle Time out at 2 minutes. If set to 0 or a long time out, the eth03 mayl not disconnect until the time out