Invalid - Call Engineer to Reset

[slychiu]

If you hear this message when trying to arm the system, there are two possibilities;

• There was a previous attempt to arm which was not succcessful due to time out or a zone being left open, causing an \"Arm Fail\" alarm.
  After an Arm Fail alarm the system needs to be disarmed before tryting to arm again. Just enter the user code on the keypad to disarm. This will allow you to arm again
• The other reason could be a programmed setting which requires the Installer \"Engineer\" to \"reset\" your system after an alarm has occured.
  This is due to Action 20 (require Engineer Reset) called in an Alarm Response.
  Phyically Resettting the system does NOT clear the \"Engineer Reset\" message. This may be required for certain monitored installations in the UK. The \"Engineer\" has to enter the Engineer Code in order to allow the system to be \"Reset\", ie to arm the system.
• The backup battery is low, giving a low battery warning. This prevents the system from beong armed and gives the message if the setting \"Allow Low Bbattery to Arm\" is not enabled
  

[rooster2001]

i couldnt find a action table on prog thats why i couldnt reset as u said engineer reset

[slychiu]

No you do not need an actyion code to reset

You need to sign in using the Engineer code F0 6789#

 

OR if you had an arm failure, just disarm the system again

 

Either one of these will clear the message

 

[Stephen Coates]

I have this problem, but cannot solve it using any of the suggestions.

[slychiu]

Do you have a battery connected? If not the system does not allow you to arm, as under reguations, battery disconnected is considered as low battery

[Stephen Coates]

thanks.

No I don\'t.

Sorry.

[slychiu]

If you do not have a battery connected, then you may have a Battery Warning Alarm. You normally are not able to arm the system with a Low battery active
This is a setting that can be changed in Modules and Settings > Configuration Flag > Allow Low Battery to Arm
Reset after changing the setting