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Firmware Upgrading Problems Forum
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 Posted: Saturday Jul 14th, 2012 10:00 am
   
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ident
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This forum is for all issues and problems relating to Firmware Upgrading. All previous posts related to this have been moved here, for easy searching


Please note that Comfigurator 3.6.8 has a new easier method of upgrading firmware which is described in http://www.comfortforums.com/forum92/3400.html

Last edited on Monday Jul 22nd, 2013 01:20 pm by ident



 Posted: Sunday Jun 9th, 2013 05:27 am
   
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ident
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This topic is for firmware upgrading by Comfigurator as described in http://www.comfortforums.com/forum92/3400.html
Please upgrade Comfigurator to the latest version currently 3.6.8. Downoad from http://www.cytech.biz/comfigurator.html
Older versions may not support firmware upgrades as well as the latest version

If the firmware upgrade fails for any reason, immediately attempt the firmware upgrade again.  The firmware upgrade must be repeated using the same connection as the first attempt.
For example if you are upgrading a KT03 by its USB port and the first attempt fails, you must repeat the upgrade via the same KT03 US port and not connect by another UCM. If you are upgrading a UCM/USB or UCM/ETHernet  by connecting via another UCM, then the repeat attempt must be by the same connection and not by connecting  direct to the UCM being upgraded

DO NOT RESET or unplug  the module that you are upgrading, otherwise the firmware cannot be upgraded. If this happens use the UCM Firmware upgrading cable method to upgrade the module, see http://www.comfortforums.com/forum4/1216.html for upgrading Comfort II and http://www.comfortforums.com/forum4/1782.html for upgrading other modules by UCM firmware programming cable

If the firmware upgrade stops due to a lost connection (especially using UCM/Ethernet due to network problems), there will be a message box
 "Firmware Upgrade Timed out, Continue from Last Address?"


Press Yes to continue the upgrade from the last address to avoid repeating the whole upgrade again
If you press No then you must do the firmware upgrade again





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