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Upgrading Comfort II Flash firmware
 Moderated by: slychiu
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 Posted: Sunday Nov 2nd, 2008 07:20 am
   
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slychiu
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Note: If the Comfort Firmware is version 5.xxx you need to use the UCM programming cable to upgrade the firmware as described here. Of the Comfort firmware has been upgraded to 6.xxx, you do not need the UCM programming cable anymore - the firmware can be upgraded over the Comfort Bus as described in http://www.comfortforums.com/forum92/2409.html


Instructions for Upgrading Comfort Firmware using the UCM/232, UCM/Ethernet or UCM/USB using the Programming Cable

This procedure shows how to upgrade Comfort firmware. For instructions on how to upgrade firmware of another UCM or Slave see http://www.comfortforums.com/view_topic.php?id=1782&forum_id=4&jump_to=7048#p7048

Please note that a module can be upgraded with firmware of the same type. For example, Comfort Ii Ultra can only be upgraded with Comfort II Ultra firmware, Slave SEM can only be upgraded with Slave firmware. UCM/232, USB and Ethernet share the same firmware. UCM/KNX, UCM/Cbus have their own different firmware types. Each module can be upgraded with the same type of firmware eg UCM/KNX firmware cannot be  upgraded to  UCM/Cbus or UCM/232, USB or Ethernet.
UCM 5.178 and above is needed to do the upgrade. Lower versions may cause the firmware to be corrupted
  1. Switch off Comfort and disconnect the battery. Take care that self actuated sirens are silenced before attempting this. The SRN terminal block can be removed
  2. The Rs485 white cable between the UCM and Comfort which is used in normal operations should remain connected. The UCM doing the upgrade should have firmware UCM 5.178 or above.
  3. Connect the UCM232, UCM/USB or UCM/Ethernet  to the product to be upgraded using the UCM05 programming cable (see below)
  4. Connect a shunt to the PP2 header on Comfort. PP2 can be seen in the illustration of the Comfort PCB as below the PROG connector and to the right, and directly below the D1 Green LED.

  5. Connect the UCM  programming cable (with single 6 cable end) to PP1 (PROG) on the Comfort  to be upgraded
  6. Connect the other 2 ends of the UCM programming cable to the UCM (that is used for programming) to PP1 (with 4 cables end) and PP3 (for 2 cables end).
  7. Switch on the Comfort system. The battery need not be connected. Note that the Firmware upgrade cannot be done with just the Battery connected without the AC Input from the transformer also connected
  8. The UCM should have its RDY led turned on. When upgrading Comfort, its D9 and D10 will not blink as usual. When upgrading other modules, the D9 and D10 leds will continue to flash.
  9. The keypads will start beeping continuously and Comfort will not be operating normally at this time. This is expected.
  10. Start Comfigurator 3, select the UCM connection method in Options and go to Transfer > Firmware Download...
  11. Next, Comfigurator will prompt for the file to be downloaded.  The firmware upgrade files can be downloaded from http://www.cytech.biz/upgrades.html The firmware files are zipped. Unzip the file. These firmware files have the extension .cbf
  12. Navigate to the correct firmware file with the extension .CBF and click "Open". The upgrade is only accepted if the firmware file is of the same type as the Comfort being upgraded, eg ULT to ULT, You will not be able to download ULT firmware to an OPT
  13. After doing so, Comfigurator will give a warning prompt, informing users that the firmware version will be upgraded. Click on "OK" to proceed with the firmware upgrade. There will be a progress bar showing the completion % during the transfer.
  14. If Comfort is being upgraded, the keypads will beep continuously because communications with Comfort is lost.
  15. When completed (without any error), switch off Comfort, unplug the programming cable from  Comfort and the UCM.
  16. Remove the shunt from PP2 on Comfort.
  17. Switch on power to Comfort. The voice announcement "Security Off" should be heard
  18. If Comfort firmware has been upgraded, go to Transfer > System Information  jn Comfigurator, and check the firmware of Comfort
Also refer to the UCM manual which can be downloaded from
http://www.cytech.biz/ucm_manual.html

Common problems with doing the firmwware upgrade can be found at http://www.comfortforums.com/view_topic.php?id=2485&forum_id=73


Last edited on Tuesday Jan 31st, 2012 01:51 am by



 Posted: Sunday Jan 3rd, 2010 02:19 am
   
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slychiu
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A photo of upgrading of Comfort using the UCM/USB is shown.
Note that in Comfort, the PP2 shunt should be inserted during the upgrade
The white RS485 cable connects the UCM to Comfort (which is needed for normal operation). Hence there should be two cables connecting the UCM to Comfort

Attachment: CIMG0273 small.jpg (Downloaded 353 times)

Last edited on Saturday Mar 20th, 2010 06:28 am by slychiu



 Posted: Sunday Jan 3rd, 2010 02:22 am
   
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slychiu
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The picture shows Upgrading of a UCM/Cbus using UCM/USB
When the programming cable is connected to the UCM/Cbus,  and the PP2 shunt inserted on the UCM/Cbus, its D9 and D10 leds will flash in time with that on the UCM doing the programming

The UCM/USB should  not be connected to Comfort at this time

Attachment: CIMG0302 small.jpg (Downloaded 334 times)

Last edited on Tuesday Sep 27th, 2011 02:27 pm by



 Posted: Tuesday May 31st, 2011 12:07 pm
   
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Ghyllwood
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I Want to Upgrade the firmware on Comfort Comfort II Ultra 5.169 File system 34 Vocab version 29 to the latest version (Im having trouble with Fermax/DMO1 volume levels)
The USB UCM has a firmware version of 5.156, but I see in your notes that the minimum version for my UCM should be 5.178 to upgrade to this latest Comfort ULT5.124.
Does this mean my USB UCM needs replacing, in order to perform the upgrade?:(



 Posted: Tuesday May 31st, 2011 01:29 pm
   
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ident
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No, your UCM needs to be upgraded to the latest firmware which allows it to be used to upgrade Comfort, Slaves and other UCMs. At present this requires another UCM to upgrade a UCM, ie a UCM cannot upgrade itself. You can look for a  friend who has a UCM with firmware at least 5.178 so you can upgrade each others UCM, or ask a the distributor who sold the UCM is they can do it

The new UCM firmware 6.xxx can upgrade itself without using the Programming cable. You need another UCM to do the initial upgrade to firmware version 6 but once this is done, the UCM can be self upgrading

Last edited on Tuesday Sep 27th, 2011 02:28 pm by ident



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