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+-- Forum: Support (https://www.comfortforums.com/forum-2.html)
+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Firmware Upgrading Problems (https://www.comfortforums.com/forum-111.html)
+---- Thread: Firmware Upgrading System failure (/thread-5069.html)
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- raygregg114 - 06-11-2019
while updating the system from 7.140 to 7.142 I got a time out message and now nothing works, cant even login.
- slychiu - 06-11-2019
When you have a failure during upgrade there is a message \"Continue from last addrress? Pres yes and the upgrade will continue
If it does not for any reason repeat the upgrade. It should work unless there is an issue with the UCM
Also you can do the firmware upgrade using the UCM Firmware Upgrading cable
- slychiu - 06-11-2019
In the forum \"Firmware Upgrading Problems\" http://www.comfortforums.com/forum111/2967.html it advises to immediately do the upgrade again if there is a failure
The other way using the UCM Firmware upgrading cable is described here http://www.comfortforums.com/forum4/1216.html
This should work for a system which has corrupted firmware upgrade
- raygregg114 - 06-11-2019
tried upgrade twice but after second failure nothing workspety saying UCM Failurenow not even signin codes work
- raygregg114 - 06-11-2019
Now giving me a message when i try to upgrade using cable
Failed to connect to UCM - please check the UCM connection settings
- raygregg114 - 06-11-2019
Also i dont have a USB connection. Modules are ethernet and GSM
- slychiu - 06-11-2019
Use the UCM/ETH03 to upgrade the firmnware by the UCM Firmware Upgrading methodDo NOT sign in. Transfer > Upgrade firmware by UCM Upgrading Cable, follow the instructions in the forum
- raygregg114 - 06-11-2019
https://www.cytech.biz/upgrades.html
web link not available, where do i download firmware file?
- raygregg114 - 06-11-2019
OK all cables connected and usb connected to PC. Still getting same message
Failed to connect to UCM - Check UCM settings
- slychiu - 06-11-2019
Right click on Controller in Modules Tab and select Download UpgradeThis will automaticallly download the current firmware into a local folder for you to select
for direct download link go to https://www.cytech.biz/comfort_ultra_firmware.html