Keypad not Found

[juwi_uk]

Yep that\'s the method I first tried. Worked with kp04 but not dp0x

[ident]

can you capture Moniitor I/O during the scan?

also go to the keypad
enter F06789# wheere 6789 is the engineer code or your own engineer code and  # key
press 741 for locations
enter 1674# for number of door stations
enter 1#
Reset Cmfort
This shouls make your number of door starion to 1 so the door satation should work

[juwi_uk]

Hi Ident,

Perfect; this worked flawlessly. I also did a subsequent write to Comfort, reset and rescan to check it maintained the setting which it does. Fab!

So I guess Catch-22 with the older firmware combined with new scan method.

Incidentally is there a list of all of these location codes published somewhere as I couldn\'t find.

Regards

Julian

[ident]

The bottom left of the status bar shows the location used by Comfigurator

Position your cursor to the item eg No of door stations

(1674) = 0 shows the location for no of door stations

[juwi_uk]

Easy when you know how!

[ident]

Here is the full explanation for scanning of old Keypads and Door stations

Old firmware for keypads and door stations  which do not support the scanning command cannot be discovered by Comfort scanning of they are not polled

for example if the number of keypads is 1 and door stations is 0 in Comfort, and you  connect  keypad # 2 and Door station 1 and do a scan, the scan will not find the new keypad #2 and Door station #1

You need to add the keypad and door station manually by right click eg on Door station and select Add Door station


The door station will appear in gray meaning it status is not known as it has not been scanned yet
Do the same for the old keypad
Then do right click and select Write Modules and settings to Comfort

This will write the number of keypads and door station to Comfort. After this Comfort is reset automatically and the new keypad and door station will work

If you scan for modules again, the new door station will appear in black and status will be \"Polled\". The firmware version will be Unknown as the old door station does not support the scan commaand



However if you open an existing file  in you have 2 keypads and 1 door stations,  but the Comfort system does not have 2 keypad and 1 door station in memory and then do a scan, the keypad 2 and door station 1 will appear as \"Not Found\" in red



When you write to Comfort, Comfigurator willl not add the missing or Not found  keypad and door station, so the 2nd KP and 1st DP will not work.

Remember we are talking about old keypads and door stations. New ones will not have this problem

I suspect this is what happened in your (juwi_uk) case

In summary you can handle the old firmware KP and DP if not added to Comfort by doing a manual add KP and DP and Write Modules to Comfort immediately, BEFORE doing a scan which would result in NOT FOUND status