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DaveG · (This post was last modified: 02-02-2017, 04:07 PM by DaveG.)

Hi

I am just after purchasing a logic engine and eth3

I can connect to the eth3 and ping it but when I go to write to the logic engine I get error failed to connect to the ucm

I downgraded the eth to 2.01 and still no luck

thanks

dave

***slychiu*** · 02-03-2017, 07:11 AM

You should not downgrade the ETH03 firmware
did you set the same IP address and port in Options > Settings ? Local Network

Check the D9 (red) and D10 (green) leds on the UCM? both shoyuld be blinking, otherwise you have an ID problem

DaveG · 02-03-2017, 01:46 PM

Thanks for the reply
I downgraded the firmware as I read on the forum that it had worked for other people

Yes I set the IP address and port in options menu

I don\'t see those leds you mention

This is what I have. All are solid except ID1 which is off all the time
Thanks
Dave

***slychiu*** · 02-03-2017, 02:06 PM

Apologies, I see the problem. You have LGX01 with ETH03

I thought there was a separate UCM with D9 and D10 leds

The LGX01 in you rcase did not have the correct firmware to work with a plug in ETH03
The firmware can be upgraded but as the ETH03 cannot be connected, you need anither UCM to do it. Do you have a UCM by any chance?

DaveG · 02-03-2017, 02:26 PM

The only other thing I have is a CBus interface.

***slychiu*** · 02-03-2017, 04:03 PM

As this is our fault, we shall arrange a UCM to be sent to you to upgrade the LGX
can you send your full address and contacft number to support@cytech.biz

DaveG · 02-03-2017, 04:29 PM

Thanks. Email sent now

***slychiu*** · 02-04-2017, 07:32 AM

We will arrange a UCM for upgrade

10-31-2018, 04:03 PM

I am having the same problem communicating with a Comfort 1 with a UCM/ETH03. Downgrading the ETH03 firmware didn\'t help for me either.
Is there a firmware incompatibility between ETH03 and Comfort 1 ?

I want to upgrade my original comfort 1 controller to Comfort 2, and would like to extract the existing configuration from the Comfort 1 using Configurator.
If ETH03 is the problem would replacing it with a USB module allow me to communicate with my obsolete/legacy unit ?

***slychiu*** · 11-01-2018, 01:28 AM

Replacing the ETH03 submodule with USB should work with Comfort 1. I am not suer if you need Comfigurator 2 for this)