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Understood.
I can happily reproduce this so thats not a problem. I just need you to get this fixed !
What do you need from me to resolve this ?
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We ned to put on our thinking caps on this but give us time
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I reported this 15 months ago :-)
Lets hit it hard after christmas. We can do some serious testing work then.
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I have to say that we cannot guarantee that we can make any progress on such a condition. Comfort may not be able to do everything that all users expect, no matter how much we try.
regards
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This may also be related to the fact Comfort saves Answerphone messages for someone who has already hung up - and Comfort then opens the line itself after hang up.
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Done some more testing - using the On Hook and Off Hook responses. When these responses are triggered, they set a counter. If I pick up the phone line, the counter gets set, and it\'s logged in homeseer. If you call the house, and pick up the phone, the hook responses work.
So, last night, at 10.42pm, Comfort has recorded the BT message \"please hang up and try again\" - you get this if you pick up the phone and dont dial a number.
Calling 1471 shows no one called at that time
HomeSeer shows no \"Phone Ring\" activity at that time (as reported from Comfort)
The on/of hook counters never changed.
So, Comfort is picking up the line, but none of the usual triggers from Comfort show this has happened. You have stated there\'s something on my line causing this - but even if that were true, all of the above triggers in the logs would show some activity.
This is a definitely a Bug.
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Again at 2.47am this morning
On/Off Hook nor Ring Detect flags triggered. 1471 shows no one called the number.
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Again at 4.50am this morning
