ContactID and hex digits

[ekarak]

Hello,

I\'m trying to setup a CMS dialout and ContactID \"system/account code\" field in Comfigurator doesn\'t accept hex digits, only decimals. What\'s wrong? AFAIK, ContactID uses 0-9 and B-F for accounts, do I need to use some escape character or sth?

Comfort Ultra II 5.164
Comfigurator 3.1.3

Thanks

[slychiu]

The system only accepts decimal digits in the account code field. The standard Contact ID specifies decimal digits only. I believe it is a recent enhancement for some receivers to accept hexadecimal digits
We will allow hexadecimal digits for account code in fuuture but it will require a firmware upgrade

Please arrange with the CMS station to alocate a decimal account code for now

[ekarak]

Hello and thanks for the quick reply!

I attach a PDF I found on the Internet regarding the ContactID standard and account code using hex. It seems they use extra DTMF frequency combinations for digits B to F. On page 6 there is a table for these frequencies.

Thanks again!

[ident]

To update, Comfigurator from 3.3.1 allows hexadecimal numbers for account codes to be entered in the CMS account code field for Contact ID
Please upgrade to the latest Comfigurator version