Ignore line cut -action.

[sinky100]

Have a comfort 1 system.

We have recently changed telephone company, and are having issues with the \"phone trouble\" alarm during telephone calls. I am assuming that the new telephone company have not transferred the telephone wiring across properly.

I am not due back for another few weeks from business, and wonder if someone could assist in action to configure the system on a dial in program session (voice menu flow) for \"ignore line cut\". This will allow me to correct the wiring on my return.

Any assistance is greatly appreciated.

Thanks,

Iain

[ident]

Sign in with user code
Press 9 for program menu
Press 3 4 1 to enable Engineer code
Press # several times until you hear Thank you goodbye
before she finishes the sentence press * and enter your engineer code and #
if you are too late just dial in again and enter the engineer code and # key

In engineer code press 7 4 1 for Locations menu
Enter 40#
Listen to the number. It is normally 84 but may be different  Add 2 to this ie 86 and # key
Press # a few times until you go back to Engineer Menu
Press 7 4 2 to reset
This will disable Phone Line cut

[ident]

Sign in with user code
Press 9 for program menu
Press 3 4 1 to enable Engineer code
Press # several times until you hear Thank you goodbye
before she finishes the sentence press * and enter your engineer code and #
if you are too late just dial in again and enter the engineer code and # key

In engineer code press 7 4 1 for Locations menu
Enter 40#
Listen to the number. It is normally 84 but may be different  Add 2 to this ie 86 and # key
Press # a few times until you go back to Engineer Menu
Press 7 4 2 to reset
This will disable Phone Line cut

[ident]

In future I suggest to get a UCM/ETH02 so you can do this using Comfigurator remotely

[sinky100]

Ident,

Many thanks for the assistance. I think that indeed I will purchase and fit the ETH02 for occasions for this.

Thanks again for your help on this occasion.

Regards,
Iain