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Comfort Automation/ Security System Forums Support Problems & Troubleshooting Why CP9001 change usercode to 1234 auto?

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Why CP9001 change usercode to 1234 auto?
dax Offline
Comfort Installers
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#1
06-08-2009, 03:48 PM
User use systems about 6month and to day user can not sign in by usercode (2525#) When i test sign in by default code 1234# it work.

Why cp9001 auto change usercode to defalt? 
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ident Offline
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#2
06-08-2009, 11:48 PM
They have probably erased the user codes thus reset back to default
This cab be done using User menu 9 for program, 5 for User Codes, 0 for Erase all mailboxes

Check the event log, it should report mailboxes erased
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