Upgrade to firmware UCM Not Found

[slychiu]

Can you take a photo of the  connection between the UCM and UCM/Zwave, just to make sure it is correct? It can be tricky

[Ian]

2nd time lucky...The z-wave UCM is in the background.

[slychiu]

The connections appear to be correct
Please remove the white 4 way cable from the UCM/Zwave and leave it only connected by the programming cable
When connected in this way, the red and green leds on UCM/Zwave should blink in tandem with the D9 and D10 on the UCM
Then try the upgrade again
Go to Transfer > Firmware Upgrade > By UCM programming cable

[Ian]

Thanks for the reply. The 4 way isn\'t connected - you can see the other end in the bottom right of the picture.

[slychiu]

Sorry you are right.Either the programming cable is faulty or the UCM baseboard may be faulty
Can you send it back to Laser to check with another cable?

[Ian]

OK

[Ian]

I\'ve just spoken to Laser, they have received the board but tell me they are unable to test it!

[slychiu]

We will check with Laser

[Ian]

Thank you.