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  Comfort Connectvity Issues
Posted by: bmistry3 - 03-12-2026, 08:45 AM - Forum: Comfort Installation Instructions - Replies (7)

I am getting my comfort ready for house and we had it all renovated and extended. I have a Comfort II Ultra, version 8.013, UCM type 10 version 7.225. I also have UCMPi

I wanted to reset the system so I can start fresh for the renovated house. I tried the reset button on the main board for 15sec and I then got intermittenent connectivty with comfigurator.

Comfort Server Manager see's the UCM, has a DCHP IP address etc. I have tried host name and IP address in the settings but still very very intermittent. I have managed to write a new file (Menu File, New) and managed to write that to comfort, and eventaully managed to read that from comfort to confirm it is fresh

Using comfigurator v4.0.4.0 and this intermittent connectivty remains. Maybe sometimes it works.

I have disconnected the UCMPi from the bus to remove any conflicts with ports etc, powered on/off the comfort panel but still no joy.

I have not reset the UCM ETH03

Please can you help ?  I would like to get the system setup for PIRS and door keypads, plug the UBMPi back in

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  ETH01 and ETH02 are obsolete
Posted by: slychiu - 03-05-2026, 06:22 AM - Forum: UCM/ETH01 & UCM/ETH02 - No Replies

Please note the UCMs with ETH01 and ETH02 are obsolete and should not be used in Comfort for firmware upgrading or vocabulary upgrading, or scanning for modules. The UCM/ETH03 should be used instead
ETH01 and ETH02 are only compatible with Comfort 1 and Comfigurator version 2

Usoing ETH01 or ETH02 may result in firmware corruption when upgrading firmware or incorrent information in Comfort

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  Comfort Wiring
Posted by: bmistry3 - 03-02-2026, 02:19 PM - Forum: Comfort Installation Instructions - Replies (2)

If I am stuck with CAT6 cables for PIRs and Keypads and these are not shielded what problems will I get. The builder has installed CAT6 based on my plan and I completely forgot to specify shielded for some of the items

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  Cytech AI Search
Posted by: slychiu - 02-28-2026, 06:02 AM - Forum: FAQs - Technical - No Replies

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  HA using UCM UCM/ETH02 (PC01-069A module)
Posted by: mindi65 - 02-23-2026, 08:20 PM - Forum: Comfort with Home Assistant - Replies (5)

Hello,
I'm trying to integrate my Cytech Comfort Ultra 2 alarm system with Home Assistant using the Comfort to MQTT add-on.
My setup:

Alarm system: Cytech Comfort Ultra 2
Communication module: UCM/ETH02 (UCM PC01-069A LAN board with Tibo NetModule)
IP address: 192.168.1.230:1001
Home Assistant: Running on QNAP NAS
Add-on: Comfort to MQTT (successfully connects to UCM and MQTT broker)

Problem:
The add-on connects successfully to both Comfort UCM and MQTT broker, but shows this error in the logs:
Illegal Comfigurator CCLX file detected, no enrichment will be loaded.
What I've done:

Exported .cclx file from Comfort Configurator software
Uploaded it to /config/comfort2mqtt/ directory
Configured the file path in add-on settings
Restarted the add-on

The add-on finds the file but rejects it as "illegal".
Questions:
What CCLX file format/version does Comfort to MQTT require?
Are there specific export settings I need to use in Comfort Configurator?
Will the integration work without the CCLX file (with default entity names)?

Current behavior:

Connection to UCM: ✅ Working
Connection to MQTT: ✅ Working
CCLX file enrichment: ❌ "Illegal file" error

Any help would be appreciated!

Is it good idea to continue it using UCM/ETH02 ?  Dodgy

BR//Mindaugas

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  GSM5/Arm 8.017 to 8.039
Posted by: slychiu - 02-21-2026, 02:18 AM - Forum: UCM/GSM Firmware - Replies (1)

GSM5A version 8.017
This firmware is for UCM/GSM5 which supports the GSM Modules A7608 and EC21. The functions of Ec21 are similar to A7608 except that it performs better when dialing to a Central Station Receiver This is only for ARM firmware

GSM4 Firmware 8.017 can be upgraded to GSM5 8.017

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  Inconsistent Behaviour
Posted by: bagushandhoko - 02-04-2026, 09:56 AM - Forum: Comfort with Home Assistant - Replies (2)

anyone has experience in your HA , there are some devices not working ( on off instruction ) , but the rest working well .  See in my system , walking closet working but kidbathroom not working ? after several attempt kidbathroom sometimes will be work again



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  Comfort Server Manager & vlans
Posted by: philcolley - 01-10-2026, 10:48 AM - Forum: Ethernet UCM/ETH03 - Replies (5)

Hi

I have recently upgraded my home network to use the Unifi products and as part of this I have created separate VLANs with appropriate firewall rules for all my various devices ("Secure". "IOT", "Camera", "Guest" etc)

After I moved my two comfort ETH03 to the new IOT VLAN I can no longer access them with the Server Manager software. They are defiantly on the correct VLAN because the switch port enforces the VLAN and IP address. I can access both systems with the app through those IP addresses.

My main PC with "Configurator" is on the "Secure" VLAN so I have also tried a laptop which I can easily connect to the IOT VLAN so its the same as the ETH03 but it still wont see them. I have even changed the configuration of the IOT into the "Trusted Group" so there are no firewall rules interfering but still no good. I have checked the Firewall log and cant see anything about it being blocked. Have added Server Manager as an allowed app to the Windows Firewall.

I have seen mentioned of using Wireshark to look for packets but it appears you need to be an expert to know the filters etc necessary.

Any suggestions?
Phil

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  Cancelling dial-outs after an alarm?
Posted by: caravanboy - 12-31-2025, 10:53 AM - Forum: Questions on Using Comfort - Replies (6)

I have a long running problem where I usually cannot sign-in to Comfort when it dials me after an alarm. (separate forum thread about that)

Is there any way I can force the dial-outs to stop?  If it is in Night Mode and I'm at home, I have signed in on a keypad and set Security Off but the system still keeps trying to dial-out.

Is there any Action I can execute which will cancel the ongoing dial-out attempts?

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  Zone Trouble at 4:00am!
Posted by: Sota - 12-15-2025, 10:51 AM - Forum: Troubles - Replies (3)

Hi, my alarm went off at 4:00am last Thursday and woke me out of a deep sleep. In my rush to turn it off I managed to stub my toe on the edge of a door, leading to much swearing  Angry. Anyway, the keypad was showing trouble on Zone 16 - an outside gate sensor. I bypassed the zone and disabled the alarm.

Over the weekend I investigated the problem. I disconnected the zone connector and checked the loop resistance which was 2.2k with the gate closed and 6.9k with it open and I confirmed that the EOL jumper was in the correct position. Cycling the power for the alarm didn't fix it, so I tried a full write from PC -> Comfort and then COMFORT -> UCM EEPROM. This cleared the Zone Trouble alarm but I'm concerned that it may happen again. 

Any thoughts on what might have caused it?

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