Upgrade for owner for Cytech Logic Engine and Cbus products

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We have encountered problems reported in some situations ehere after a power failure (with battery connected), the UCM/GSM does not send the Power Failure Alarm SMS. It also does not send SMS for any alarms which occur after that.  But the GSM signal level shown obn the Status bar of the GSM Module is still OK ie 1 to 4.

If the UCM/GSM is reset, it starts to send SMS again. This may be caused by an issue wih some of the SIMCOM GSM Modules. When there is a voltage drop (caused by power off) dropping to the battery voltage, it causes the GSM module to not work correctly until the module is reset. 

The workaround is to add a Response to automatically RESET the UCM/GSM ID (eg UCM #2 if the GSM Module has ID2) as shown below

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One of my UCM modules just wont seem to upgrade - its GSM4 currently on 7.141. When I attempt to upgrade to the latest (7.164) all seems to go OK, but on rescan the firmware has not changed.
I\'ve tried resetting the system to no avail.
Any ideas?

IGNOTE THAT - its burst into life! No idea what changed...

Hi Slychiu,
I had posted last week re a problem with updating UCM Eth02 and Comfort firmware - the post has disappeared, presumably due to your move to new host and register.
My issue was I had only UCM/Eth02 and UCM/GSM, and was therefore unable to update the UCM Eth02 module firmware using the programming cable. I had asked you if there was a procedure to upgrade direct from laptop, but you advised me to get an Eth03 submodule to allow upgrading from Comfigurator.
I have purchased an Eth03 sub module as advised, and was about to install it when I noticed the following in sub-forum 113/3695: \"If you are upgrading from USB or ETH02 to ETH03 by plugging in the ETH03 Module, please upgrade the UCM firmware to minimum 7.048 before changing to the ETH03 submodule\".[/b]
[/b]I obviously cannot upgrade the UCM firmware, so what can I do now? It looks like I cannot just change the sub-module and upgrade the firmware from there. Is there a work-around?
Thanks,Paul

The forum has just been moved to a new host and registrar. any posts that have been made in the last week may have been lost. If there any any unanswered questions please repost

Our home phone has been converted to VOIP as the NBN has taken over.  The phone can still sign in to Comfort and all menu options are available.  However, the Door station does not now ring the home phone to allow discussion and then the 4 and 7 opening of gate and front door.  Also, now a call to the home number goes directly to Comfort and gets the voice message \"Please Sign In\". (The Answering machine should be answering it, the answering machine is not in bypass mode and the number of rings is set to 2). The answering machine was working correctly for many months after the introduction of the VOIP.  Comfort can dial out on the VOIP line with no issues.
(We don\'t use the home phone for personal calls, that need has been replaced by mobile phones.)  Is this change caused by VOIP or is there some settings that can be changed?

I installed Comfort over 20yrs ago when I planned light wiring to node zero for the main entry zone to be controlled by relays or Futronix by IR emitters. This has worked well. I have upgraded several times over this time and have the Eth UCM. Still very pleased with the set up.

However, there are a couple of light circuits I would like to put under Comfort control but they don’t have node zero roots. Can anyone recommend an easy to implement RF/mesh module controllable by Comfort for wireless control e.g. Shelly, Fibaro modules ?

The new ISM09 submodule which supports 4 PT100 temperature Sensors is now available. Only IRIO02 (with 4 Analog Outputs) supports this new submodule. IRIO01 (with 2 submodules) does not support ISM09 at this time.


PT100 is a standard Platinum Resistance Sensor which has a resistance of 100 ohms at 0 degrees. The ISM09 has 4 connections ofr PT100 sensors. Each PT100 can be mapped to a Sensor Register, with the values  in degrees C.

ISM09 is supplied without PT100, as these can be obtained from many suppliers,
ISM09 also includes 4 Digital outputs

See https://www.cytech.biz/product_details.php?item_id=551 for ISM  manual including ISM09

Comfigurator 3.13.8 is required for ISM09

I did a minor update from PC to Comfort using Configurator.  The Vocab failed and both panels gave the message NO TEXT DATA, DOWNLOAD ABORTED.  This had happened previously.  I did a Vocab Upgrade using the forum instructions and myma43.bin. The download proceeded, Vocab, Sentence table and LCD, then I reset Comfort.  The voice on the control panels was restored but not the sentence table (still reporting \"zone 4\" etc.  I  did the Sentence table upgrade, reset Comfort, still no Sentence table (done twice).  I did a PC to Comfort transfer, still no Sentence table.  Any suggestions?

Attached Files

  Comfort-System-Specifications-RWG.pdf (Size: 62.72 KB / Downloads: 0)

An old (2003) PIR was giving false alarms.  Replaced with a Bosch Blue Line Gen2 Quad PIR. Wired as follows Red to plus, Black to minus, Blue to NC, White to T, resistor across the blue and white termination, second resistor across the empty NC to T.  (This is following the wiring of the original PIR and more or less the Bosch instructions).  Comfort was reset.  The PIR recognizes movement via the LED.  Comfort does not recognize it, no error in the log. No movement is reported on Control Panel test.  Should Comfort recognize this model PIR?   Can you suggest anything?  

Attached Files

  Comfort-System-Specifications-RWG.pdf (Size: 62.72 KB / Downloads: 1)