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  Partitions
Posted by: Home - 12-01-2020, 05:50 PM - Forum: Questions on Programming Comfort - Replies (8)

We have a property that is split into Partition 0 - Main Partition 1 - Flat 1 Partition 2 - Flat 2
Currently each keypad arms and disarms the individual partitions.
I\'m looking for the SIMPLEST way to be able to make this a single arm /disarm from any keypad.
Preferably add a flag so that we can go from single whole house arm to three separate partitions within the program ( rather than having to use a separate program to \'swap\' over).
I think ive dont it in partition events but just dont believe it will work !

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  Comfort not answering incoming calls
Posted by: Home - 11-25-2020, 01:38 PM - Forum: Dialing out and Auto-Answering - Replies (3)

We have a system that has stopped answering incoming calls. It is a G1 system. The number of rings is all set nicely (8,3,6,3).
The problem is that the system will not answer an incoming call, It dials out correctly but when there is an incoming call it just rings and rings....
and rings,

                                                                                      and rings.


We have a test system on the bench and we cannot replicate this problem, Any Ideas?

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  SCAM
Posted by: slychiu - 11-24-2020, 11:51 AM - Forum: NEWS & Announcements - No Replies

There has been a scam email which has been sent to some of our customers.


--------------------------------------------------------------------------

Date: Mon, 23 Nov 2020 14:40:48 +0200
From: Lu Yung Chiu <project@bio-science-projects.net>Hello,
Can we communicate on email at the moment? There is an obligation I would like you to help us complete.

Thanks,
 
Lu Yung Chiu
Director\"    
--------------------------------------------------------------------------

This is not our email address.   Please ignore it and do not reply

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  removed door station. advice please
Posted by: mccltd - 11-21-2020, 04:10 PM - Forum: FAQs - Technical - Replies (4)

Hi,
I have recently removed the door station from my front door and reprogrammed the comfort to show 0 door stations.
Trouble is the telephones no longer work. the comfort doesn\'t dial out and I can\'t use an internal phone anymore.
Is there some else I need to do?

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  Bug in 3.12.16?
Posted by: Ian - 11-06-2020, 03:24 PM - Forum: Comfigurator - Replies (1)

I just installed 3.12.16 on a new PC. Made a couple of changes in Comfigurator and uploaded to Comfort II.
I then noticed this response was not working properly;If DoorStationId = 1 Then
    Set Flag FrontDoorBell(13)
    Announce Front Door
Else
    Set Flag KitchenDoorBell(14)
    Announce Kitchen Door
End If
Clear Flag FrontDoorBell(13)
Clear Flag KitchenDoorBell(14)
The first part (If) works but the Else did not. I tried re-uploading a couple of times.I then fired up my old PC running 3.12.15, uploaded and it works properly.
I assume a bug in 3.12.16.

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  Android App not downloading the file
Posted by: Ghyllwood - 11-06-2020, 08:43 AM - Forum: Comfort Android App - Replies (7)

I cant be the only person having difficulty with the Android App? Chiu has tested my .jcrlccip file and it works with him.   It also downloads and works fine on my partners Iphone. 

I have a Samsung Galaxy S8.I cannot get the downloaded file to sync with the App. The app works and can set and unset Comfort, but there is no control or schedule items to see. I have double clicked the attachment, I have imported the attachment and i have tried emailing it to 3 separate email accounts - none of them now show up or work with the App.


I deleted the local IP address, which was manually inserted and communicating with comfort for security on/off, but this IP information was not downloaded in the file, which the forum says should happen. It has been working fine for a good few years, until I downloaded a new updated file and it stopped. I have deleted the App many times, deleted all the backup information on my Samsung phone. I am using the latest Comfigurator V3.13.5.0.... HELP



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  Android App 2.1, Using DDNS on Remote Connection
Posted by: RobGG - 11-06-2020, 05:26 AM - Forum: Comfort Android App - No Replies

I am using the Android app on a Samsung S10 Note phone. I have attempted to use a DDNS service (Dynu) to provide the IP address of my home router.  With a home service the allocated IP address changes occasionally.  The DDNS address in the form of XXX.dynu.net resolves to the correct IP address in the form nnn.nnn.nnn.nnn.  (I have tested this on an IP lookup)

If I use the current IP address nnn.nnn.nnn.nnn and a port number nnnn I can get access to the app from a remote location perfectly.  However, if I replace the IP number with the DDNS name  I get a message \"Port is not available\".
Does this app work with a DDNS name?  If yes, can you give me any idea on what might be going wrong?
Regards,  Robert

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  Wifi Interface for Comfort
Posted by: slychiu - 10-31-2020, 05:50 AM - Forum: NEWS & Announcements - No Replies

The Wifi01 submodule can be plugged into CM9001 or UCM06 to connect to a Wifi Network.



See announcement and information  at  http://www.comfortforums.com/forum141/5243.html

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  Wifi01 questions and comments
Posted by: slychiu - 10-31-2020, 05:38 AM - Forum: UCM/Wifi - Replies (5)

The informatipn of wifi01 is found here http://www.comfortforums.com/view_topic.php?id=5243&forum_id=141&jump_to=25492#p25492 which is closed for comments due to being an announcement.

Please post any questions or comments here

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  Wifi01 Submodule
Posted by: slychiu - 10-31-2020, 04:43 AM - Forum: UCM/Wifi - Replies (8)





Wifi01 is a sub-module which plugs in to UCM06,  CM9001, LGX01 or UCM/Logic which connects to a wifi Access Point for programming by Comfigurator or for use by the Cytech mobile apps.


Wifi Specifications

  • Wifi Standards: 802.11 b/g/n
  • Frequency Band 2.4 GHz, Channels 1-13
  • Protocols/Profiles UDP, TCP, ICMP, DNS, HTTP(S), DHCP, SMTP, SNTP, OTA
  • Security  – Open, WEP, WPA, WPA2-PSK
  • Comms Range > 330m line of sight (λ/4 antenna) 
  • RF Transmit Power +19dBm (11b), +16dBm (11g), +14dBm (11n)
  • RF Receive Sensitivity -94dBm (11b/g), -90dBm (11n)
  • Operating Temp. -40°C to +85°C
  • Certifications FCC, CE, IC
CM9001/UCM Features
  • Single wifi IP Adddress and Port (ETH03 has 2 ports) in Server Node
  • Higher speed data transfer 38400 baud than USB or ETH03 (9600 Baud). Wifi01 plug in to CM9001 wil have the highest speec as there is no RS485 bus involved.
  • Network Date/Time Update every day with Daylight saving time correction.
  • Current < 100 mA
  • Comfigurator Read/Write, Upgrade Firmware, Upgrade Vocabulary
  • Access by Cytech iOS/Android Apps
Ordering Information
Wifi01 can be ordered by itself to be plugged in CM9001 or UCM06, or it can be ordered as UCM/Wifi01 (UCM06 + Wifi01)
The Wifi01 package includes
  • Wifi01 submodule
  • WA02-0004 Antenna with MMCX connector
  • 2 x M3 screws and standoffs
System Requirements
  • CM9001  firmware 7.173 (Wifi01 plugged in CM9001)
  • UCM 7.137 (Wifi01 plugged in UCM06)
  • Comfigurator Version 3.13.5 and above to set up Wifi01 in Options > Settings
Buttons
  •  RESET - Reset Wifi01 Module
  •  SOFT - Soft AP Button ( See Instructions below)
  •  FRST:  Factory Reset. (See Intsructions below)
LED Indicators
  •  TXW (Red) - Blinks when data is transmitted to Wifi
  •  RXW ( Green) - Blinks when data is Received from Wifi
  •  IP (Green) - Fast Flash when Wifi01 is not in network, Slow Flash when network is joined
  •  Soft AP (Red) - Flashes when in Soft AP mode, Off when in Normal Station Mode


The Wifi01 Manual can be downloaded from https://www.cytech.biz/wifi01_submodule.html

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